To change the Bluetooth settings of your mobile device you need to do the following :

1. Enable Developer Options on your device.
   1. 1. 1. Settings -> About phone -> (Software information for some phones) -> scroll down to Build number and tap it repeatedly until a prompt tells you you have developer access.

1. After that, go back to Settings -> System -> Developer Options -> scroll down until you see Bluetooth AVRCP Version. (or use a search engine if available)

Change AVRCP value to 1.6

1. After that, keep scrolling until you see Bluetooth MAP Version (or use a search engine if available) (This setting is not available on some devices, skip to the next step if it’s the case)

Change MAP value to 1.4

1. Then, go to System -> Reset Settings(On some devices: About phone -> Reset Settings) and reset settings for Wi-Fi, mobile data, and Bluetooth. (Please keep in mind that resetting your Bluetooth settings means your current Bluetooth devices will get disconnected.)
2. Restart the device and try the app again.

If this does not work, contact: appsupport@mylabradar.com

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Returns

You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item must include the original receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us

If you have any questions on how to return your item to us, contact us.

We will ship to Canadian customers only, Canada post standard parcels, No international shipping is possible.

Your item usually ships within 5 business days when in stock. 

Shipping costs are calculated on Checkout.

We will not combine multiple orders.

No local pickup is available.

Your information will remain strictly confidential and will not be shared with any other person, organization or company.

Labradar is designed to set besides the shooter as it is triggered by the weapon muzzle blast. Currently it is not possible to trigger the radar at a downrange location.

Ideally you should place your muzzle even with the side of the unit and between the top and bottom corners. If you have a muzzle brake you should place it a few inches in front of the radar to prevent the direct muzzle blast from impacting the unit. Be sure to set your Projectile Offset to the correct distance in the preferences menu.

When you get an error message that the projectile was not acquired it is usually due to poor alignment of the radar or muzzle blast debris interfering with the radar reflecting off of the bullet. To resolve this you can move your muzzle farther forward and farther to the side. Be sure to adjust the Projectile Offset distance when moving farther to the side. You can confirm your alignment by looking through a small diameter tube placed in the sighting notch.

LabRadar velocity measurements are based on Continuous Wave Doppler Radar and advanced Digital Signal Processing Technologies.

Since there is very little muzzle blast pressure emitted from 22 rimfire, Airguns or suppressed firearms you may need to place Labradar approximately 3 inches in front of the muzzle and approximate 3 inches to the side. If your unit still will not trigger due to the low muzzle blast you can purchase the Air Gun Adapter to assist in triggering the radar.

If your Labradar will not trigger it is because it is not armed (light orange) or it is not “feeling” the muzzle blast. Unless you have a muzzle brake on your weapon your muzzle should be even with the side of the unit. This applies to handguns and rifles. Keep the Trigger Level set at 1.

Yes, we have several videos posted on our YouTube. Search YouTube with the keywords “Labradar Channel” or go to the link below.

https://www.youtube.com/channel/UCWLcaC5zBL-ZcdLZS9BRmKg